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Trauma Informed Code of Conduct (TICC)

Rachel Witkin
Katy Robjant

The Trauma Informed Code of Conduct will act as a professional guide for best-practice when working with survivors, and is written by our Head of Counter-Trafficking Rachel Witkin and Katy Robjant, a consultant clinical psychologist specialising in the treatment of PTSD and other related disorders in asylum seekers, refugees and victims of trafficking.

Trauma-informed methods of working are based upon an understanding of the harmful effects of traumatic experiences together with fundamental principles of compassion and respect. Any form of professional communication with a person who has suffered human trafficking or slavery should be treated as an opportunity to help them to progress towards a long-term situation of safety, stability and well-being.

The Trauma-Informed Code of Conduct (TiCC) is designed to enable professionals in all fields of discipline to:

  • Establish and maintain a mutual relationship of trust with survivors in any working context or environment
  • Impart a consistent sense of calm, security and safety throughout the course of their work.
  • Increase the confidence of survivors and minimise the risks of causing distress and re-traumatisation.
  • Remain safe and well in the course of their work, avoiding secondary traumatisation and professional ‘burnout'

The Code is intended for use only within the strict parameters of each professional’s allocated role and remit. It is equally applicable to individuals who have been internally trafficked as to those who have crossed international borders. Its methods are designed to be adaptable to all environments and situations in which professionals may encounter survivors, bearing in mind that specialist services for survivors vary widely across international regions. In emergency and conflict settings it may be more difficult to apply every principle, but the ethos of the guidance can still be maintained.